Our Promise To You
Focus on delivering a great experience for your attendees let us worry about
the small stuff. Starwood's Meeting Service Standards save you time and
effort by using consistent staff protocols, communication practices, and
paperwork that have proven simple, efficient, and successful.
See
participating hotels
How We Serve You Better
Book your event at our participating properties and you'll benefit from the
following:
Executive Meeting Specialist (in North
American Hotels)
StarMeeting Concierge (in European,
African, Middle Eastern & Asia Pacific Hotels)
A dedicated, highly trained Executive Meeting Specialist/StarMeeting
Concierge will be at your side throughout your event, ready to help with
anything you and your guests need.
On-Site Management
A team of managers familiar with all your details will handle everything
from billing to banquets - making sure issues never become problems.
Precise Execution
Pre- and post-event meetings enable clear communication between our staff
and your team, so everyone's on the same page about event requirements and
concerns.
Upgraded Communication
Service is always at your fingertips, thanks to house phones in every
meeting room and staff accessible by cell phone or walkie talkie.
Universal Documentation
Save time and effort: we'll e-mail you our streamlined paperwork,
standardized across participating hotels, to cover banqueting, room diagrams,
feedback, and more.